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  • Verona-DayTwilight-beauty-web

    Mermet, the global leader in sun control textiles

  • S-Screen-Naturals-install-web

    High performance shading solutions

  • E-Screen-Deco-Beauty-Web

    High performance shading solutions

  • S-Screen-Granite_1-install-web

    Innovative, patented technologies & processes

  • Verona-Twilight_Orion-install-web

    Mermet, the global leader in sun control textiles

faq background

Mermet’s customer must report to Mermet’s Quality Department:

  • any fabric quality claims (color variations, weaving abnormalities, or other defects) prior to fabrication or installation of the window shade
  • Any claims due to fabric loss of functionality prior to removal of the shade system from the window

Defective fabric must be returned to Mermet without hardware and within 50 days after the defect or loss of functionality has been discovered.

This warranty does not cover the costs of labor, dismantling the fabric from hardware or other installation, reassembly of replacement fabric onto hardware or other installation, transport or shipping, loss of time or inconvenience. Under this warranty, Mermet’s sole obligation, and the customer’s sole remedy, will be the replacement of nonconforming fabric, timely returned to Mermet, after inspection and agreement by its Quality Department. Such replacement will be with like or similar fabrics.

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